Return Policy

Return Policy

1. Our Products are non-returnable and non-exchangeable.
2. In case you would want a refund or replacement of your product, please contact our customer care within 24hrs of delivery.
3. You will be required to present subsequent proof for a refund or replacement.

The agent may ask you to submit:
• Images of the product and packaging
• Invoice
1. Your request for refund or replacement will not be eligible if:

  • Invoice copy is missing.
  • Proof of product is without original packaging.
  • Batch Number, Manufacturing Date and MRP are tampered with.
  • Query is not raised within 24 hours of delivery.

    Grievance officer details:

    Customer Name: Jhakaas Retail Private Limited

    Address: Office No 6, Cts No. 658-A, 658-B, Gayatri Bhuvan Thakur Complex, 90 Feet Road, Opp. Municipal Ground, Kandivali East, Mumbai City 400101.

    Email: gst@stelcore.in